Truck Step Specialists - Serving North America  - Authorized Distributor for Debo Step
 


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Shipping Policy

  • FREE GROUND SHIPPING, All on-line orders for Debo Step products exceeding $150 are shipped Ground Freight - FedEx Free (Alaska and Hawaii excluded.)
  • Freight to Alaska and Hawaii will be charged at UPS or FedEx on-line estimated rates.
  • All returned merchandise must have a return authorization (RMA) number. All 1-866-587-4661 to obtain an RMA number.
  • Returned merchandise purchased on-line and not by bid or quote, will be shipped with ground freight prepaid by us. To arrange a return, call us toll free 866-314-5427 to arrange for an RMA number. We will provide a shipping slip that is to be attached to the return carton. Any damages to the product will be deducted from the refund. Returns of open carton or product used must be returned within 30 days. Any unopened, unused Debo Step merchandise can be returned up to 1 year from purchase date. Partial order returns do not qualify. Returns after 30 days are not eligible for prepaid return freight. Merchandise returned without an RMA number or parcels shipped collect will be refused.
  • 30-Day Customer Satisfaction Guarantee, or Money Refunded !!
  • Freight and Return policy applies to on-line purchases and not fleet purchases, quotes or bids.


Toll Free: 1-866-314-5427


Live Answering:

No voice mail during business hours. A real person, knowledgeable about truck steps, answers the phone. 7 AM to 8 PM Mon-Fri and 10 AM to 4 PM Sat & Holidays, Mountain Standard Time



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